SMS Terms
Last updated: October 9, 2026
1. SMS Notifications
Shuttlebee sends ride notifications via SMS when you opt in. Standard carrier rates may apply. You can opt out at any time by replying "STOP" to any message.
2. Message Frequency
You will receive ride-related messages (pickup, dropoff, delays) and occasional account updates. We do not send marketing SMS without your consent.
3. Opting Out
- Reply "STOP" to any SMS message
- Disable SMS in your account settings
- Contact us at hello@getshuttlebee.com
4. Liability
We are not responsible for carrier delays, failed deliveries, or messages blocked by your carrier. Ride notifications are provided "as available."
5. Contact
Questions about SMS? Email us at sms@getshuttlebee.com.